Yoga Seven

FAQ

What type of classes do you offer?

Our hatha-based yoga classes have a strong focus on alignment. Hatha is a generic term referring to any type of yoga that teaches physical postures. Some of our teachers also have training in Anusara, Ashtanga, Iyengar, vinyasa/power, meditation, sound therapy, and restorative yoga, and will bring elements of that training into their classes. We also offer a variety of fitness classes, such as mat Pilates and barre, to build strength.

Are classes for all ages and levels?

Most of our classes are suitable for those over 16 and for all levels as indicated on the schedule. For those who are new, a gentle or restorative class is a good place to start. It won’t take you long to build up a strong practice if you attend classes regularly. Some teachers are also naturally more gentle than others, so email info@yogaseven.ca to ask for recommendations.

I'm not flexible - can I do yoga?

Yes! In fact you are a perfect candidate for yoga. Many people think that they need to be flexible to begin yoga, but that’s a bit like thinking that you need to be able to play tennis in order to take tennis lessons. Come as you are and you will find that yoga practice will help you become more flexible. This new-found agility will be balanced by strength, coordination as well as a sense of physical confidence and overall well-being.

I have an injury. Should I do yoga?

Yoga can be one way to heal your body, but yoga teachers are not medical experts. You should always check with your healthcare provider before beginning to exercise, especially if you have a recent injury or surgery. You should also inform the teacher of your specific issue so he/she can make recommendations for adjustments and alternatives during the class. Yoga should not be painful: if it hurts, stop and rest, or mention your pain to the teacher and see if there is something different you can do.

What do I need in order to practice yoga?

For in-person classes and virtual classes, you will need:

  • A yoga mat. Look for a mat that isn’t too thin (especially if you have sore knees) and that doesn’t slide on the floor. You will also want to find one where your hands and feet don’t slide. We recommend (and carry) B-Mats.
  • A water bottle.
  • Yoga blocks to bring the ground closer (alternatives can be large hard-covered books or cans of soup.)
  • A yoga strap (alternatives can be a belt, scarf, or towel).
  • Blankets and bolsters (alternatives: towels, cushions)
  • Padding (towels, facecloths, blankets) for sensitive joints such as knees, elbows, wrists

For virtual classes at home you will also a space large enough to move your body in all directions, both lying down and standing up.

Do I need any special props for barre and mat Pilates classes?

You will need your yoga mat and, as with yoga, it's always helpful to have yoga blocks or hard-covered books/soup cans to bring the ground closer.  Both mat Pilates and Barre may make use of light hand weights (1lb or 2lbs generally) and a Pilates ("squishy") ball. Barre classes are designed to use the back of a sturdy chair as a the barre.

Alternatives to hand weights are soup cans or full water bottles. Alternatives to Pilates balls are a yoga block or a small firm cushion . Yoga Seven carries mats, blocks ,weights, and Pilates balls in our online store.

What should I wear?

Clothing that is comfortable and allows complete freedom of movement. Bear in mind that if you are doing inversions such as handstand or headstand, you will want a fairly tight-fitting top that won’t ride up! The more closely fitting the clothing, the easier it is for the instructor to check on your alignment. You may want to have an extra layer such as a jacket or sweatshirt and socks so you can stay warm during the final relaxation (Savasana).

Do I have to buy a membership, or can I just drop in?

You can purchase a single class pass or a 5-class pass. However, Prana Warriors members can get benefits such as unlimited classes, discounts on workshops, and access to the on-demand video library.

But whether you have a single class pass or a membership, you must book your class in advance and follow all COVID-19 protocols.

 

How do I book a class a purchase a pass/membership?
  1. Go to www.yogaseven.ca/schedule and select Today’s Schedule.
  2. Change the date until the class you want to take is displayed.
  3. Click the Book Now button. A sign in screen will appear:
  4. If you already have an account with Yoga Seven:
    1. In the With Email area, enter your username and password, then click Sign In.
  5. If you need to create an account with Yoga Seven:
    1. Click the No Account? Sign Up button. The sign-up form is displayed.
    2. Complete at least the areas highlighted in red (more information is better!), and then click Next to continue.
  6. If the Terms & Conditions document appears:
      1. Read through the whole document.
      2. “Sign” at the bottom by holding down your mouse button and dragging the mouse pointer over the signature box to make the rough shape of your signature.
      3. Click the “I agree to use Electronic Signature” button
      4. Click Next to continue.

    Note that the Terms & Conditions document will not appear if you have signed it previously.

  7. The screens that follow prompt you through the process of purchasing as necessary. Simply make your choice and click the Next button to continue.
  8. When the process is complete, you will receive a confirmation email for your class. If you don’t see it, check your junk or spam folders. Make sure you have approved no-reply@wellnessliving.com and info@yogaseven.ca as safe senders.
Do you have an app?

Yes! Download the WellnessLiving Achieve App … it's free for Apple and Android smartphone users and allows you to book or cancel sessions, view your schedule, join classes, and manage your account.

I am having a problem with my account (billing or technical) – who can I contact?

We are sorry to hear that you’re experiencing issues. Please email us at info@yogaseven.ca and we will get back to you as soon as we can.

How are you managing COVID-19 risks?

We are making the studio as safe as we can in many ways, all of which are outlined in our COVID-19 Safety Plan and on our COVID-19 web page.  Some of the highlights include medical-grade air cleaners, fogging with a Health-Canada-approved natural disinfectant (Benefect), COVID-19 screening, full vaccination requirements, masking, and spacing between mats. Remember, however, that everyone needs to take responsibility for keeping things safe by respecting the protocols and ensuring they keep a safe distance apart.

What time should I arrive for an in-person class?

If you're already in your yoga clothes and have completed and emailed your COVID-19 Screening Questionnaire, 5 minutes prior to class should be enough time for you to come in and get settled. 10 minutes will be necessary if you haven't yet completed your screening form or if you need to change.

What if I can't attend a class I've booked?

If you can't attend, you must cancel an in-person class at least one hour prior to the start time, otherwise you will incur now-show charges. It's particularly important because of the small class size - there could be others on a waitlist that would be able to use your spot.  No-show charges are the cost of your class pass if you're using single or 5-class passes, or $20 for two no-shows in a month if you're on a membership.

To cancel a class, log into your WellnessLiving account and go to the My Schedule tab. From there you can cancel any class you've booked. There's also a Cancel button in the confirmation and reminder emails you receive from no-reply@wellnessliving.com.

How many people will be in a class?

With COVID-19 spacing requirements, we can currently accommodate 10 yogis plus the teacher. Please place your mat according to the markings on the floor (centre of mat lines up with the bottom point of the heart decal) and also maintain a 2-metre distance between yourself and other people in the area.

What should I wear to class?

Something stretchy and comfortable, that you can move in easily and that generally stays in place when you're upside-down. For women, leggings and tank top or t-shirt are a popular choice. For men, also leggings or knee-length shorts with some give in the fabric. We are a non-judgmental community, so you don't need to go and find the highest fashion designer yoga wear.  However, it's good for all if you choose to wear deodorant and if you choose NOT to wear perfume or cologne.

What should I bring to class?

Since COVID-19, we no longer have have props or rental mats available, so please bring your own mat, full water bottle, and any props that you like to use. Props might include yoga blocks, straps, weights/a "squishy" ball (for Pilates or Barre classes), or cushions/bolsters and blankets for restorative/yin classes. Yoga Seven carries some stock of many items for purchase, so email info@yogaseven.ca if you'd like to know more about these.

What if I'm a beginner?

It doesn't matter! We all started somewhere. Look for classes that have words like gentle, restorative, stretch in their title. Read the class descriptions and stay away from ones that promise challenging poses. Also check by emailing info@yogaseven.ca for guidance, because certain teachers will be more suited to beginners than others, even if the class name is the same.

Arrive early enough to tell the teacher that you're new so they can pay attention to you. Do what you can in the class, but NEVER push yourself too hard. If you need to rest, rest. It doesn't matter what anyone else is doing - your practice is your own. You'll find you quickly catch on and will get better and more confident each class you take.

Do you have hot yoga?

We only offer regular-temperature yoga.

How do I join a live-streamed class?

Look for a Join button in the email reminder that you'll receive about an hour before the class (but don't join until 5 minutes before!). Alternatively you can log into your WellnessLiving account and go to the My Schedule tab. Each virtual class you've booked will have a Join button.

What if I can’t make a class I’ve registered for?

If you have registered for a class and find you cannot attend, it’s important to remove your name from the registration before the class starts otherwise you may encounter charges. You can cancel by logging into your account and going to My Schedule, or using the link in a confirmation or reminder email from no-reply@wellnessliving.com.

What time should I join a live-streamed class?

Join the session around 5 minutes before class so the teacher knows you’re coming and you have time to ask any questions, hear about what props you'll need, and get settled.

If I’m late can I still join a live-streamed class?

Yes! Join late or leave early if you need to. Just please keep your microphone muted so you don’t disturb the practice.

What if I don’t want the instructor to see me?

Your video and microphone will both be off when you join a class. You can leave the video off, turn it on to say hello and then turn it off again, or turn it on and leave it on. Your choice: we are an all-inclusive community for all ages, races, and body types. If you've turned on the microphone to say hello, please always mute it before class begins so as not to disturb the teacher's instructions.

Where is the on-demand library?

The on-demand library can only be accessed by logging in to your WellnessLiving account. From there you choose the Watch Video button from the top right row of buttons.

How often can we expect new videos?

We aim to upload new content monthly, whether it is a video of a livestreamed class or specially recorded content.